The screen stays black so I cannot access any files, photos or notes I saved on it. It wasn’t dropped or anything and has done that same short journey many times. Used my Nexus 7 (Gen 1) Tablet Friday Lunch time, brought it home with me in my backpack, tried to use it in the Evening and nothing. If your screen is beyond usable, you can still use a USB mouse instead of the touch screen. Helium requires both the PC equivalent and the Android version for your device. I’m going to talk about Helium first since I’m a pretty big advocate of its service. Most of these are tough to use if you can’t use your screen, but with a mouse and a second screen, you can easily bypass your screen problems. There are even services like Nandroid backups that make use of custom recoveries. When I mention backup apps, I’m talking about programs like Helium or Titanium Backup. Method 4: Backup apps-Recover Files on a Broken AndroidĪnother way to recover files on a broken Android phone is by using backup aps. If your screen is broken, follow one of the methods mentioned here. If you cannot open your device to use Kies, please follow one of the unlock methods mentioned here. Just like in the Smart Switch, Kies gives you all of the instructions you need to follow after you correctly connect your device to your PC or Mac. It means you’ll need an HDMI cable and a converter box so you can use both HDMI and a USB mouse at the same time.Ĭonnect your device to Kies-Recover Files on a Broken Android If your screen doesn’t work, but your Android device can still power on, you can use a TV or a monitor as a secondary screen. If it worked and you’ve enabled USB debugging by following these steps: Follow Method 1: Step 1. Connect a USB mouse to the other end of the cable and wait a moment.
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